Product Recalls
Product Recalls
At Hettich Australia, the safety, quality and reliability of our products are our highest priority.
We are committed to meeting all Australian safety standards and acting quickly whenever a potential issue is identified.
From time to time, products may be recalled as a precautionary measure to ensure the continued safety of our customers, partners and installers. When this occurs, we provide clear information on the affected products and the steps customers should take.
Current Product Recalls
Details of any active recalls will be listed here, including:
- Product name and model/batch numbers
- Description of the issue or potential hazard
- Instructions for customers
- Contact information for support
If no products are listed, there are no current recalls.
What You Should Do
If you have purchased or installed a product that is part of a recall:
- Stop using the product immediately.
- Follow the instructions provided for returning, replacing or safely handling the item.
- Contact Hettich Customer Service for further assistance.
Customer Support
For questions about a recall or to confirm whether your product is affected, please contact:
Hettich Australia Customer Service
📞 1800 687 789
📧 support-au@hettich.com
🌐 designwithhettich.au/contact-us/
We apologise for any inconvenience and appreciate your cooperation as we work to maintain the highest standards of safety and performance.